1. 1Find order
  2. 2Your claim
  3. 3Done

Let's find your order

Enter your order number and the email you used at checkout to get started.

What's covered

  • Damaged or defective products
  • Wrong item received (wrong product, size or colour)
  • Print quality issues — fading, misalignment, etc.
  • Orders lost in transit

Claims must be submitted within 45 days of your order date, and defect or wrong-item claims need a photo. As custom-printed items, they can't be returned for change of mind.

Tell us what went wrong

We'll review your claim and email you the outcome within 2 business days.

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Request submitted

We've received your refund request and will review it within 2 business days. You'll get an email at with the outcome.

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